Privacy Policy

1. Who we are and scope

Insight-Forge is the data controller for personal data collected via https://www.insight-forge.co.uk/ This notice explains what personal data we collect, why, how long we keep it, who we share it with, and your rights.

2. What personal data we collect

We may collect: contact details (name, email, phone), account details, technical data (IP, device, browser), usage data (pages visited, session times), and marketing preferences. If you submit content (e.g. messages) we will also process that content.

3. How we collect data

We collect data you provide directly (forms, emails), data from third parties (analytics providers), and technical data automatically via cookies and similar technologies. We only use non‑essential cookies after consent.

4. Why we process personal data and lawful bases

Performance of a contract: to provide goods/services you request.
Legal obligation: to comply with tax, accounting, or other laws.
Legitimate interests: to improve our website, prevent fraud (we document balancing tests).
Consent: for marketing and non‑essential cookies; you can withdraw consent at any time.

5. Who we share data with

We may share data with payment processors, hosting providers, analytics and advertising partners, professional advisers, and law enforcement when required.

6. Data retention

We keep personal data only as long as necessary for the purpose (e.g., customer records: 6 years for tax; marketing: until consent withdrawn).

7. Your rights

You have the right to access, rectify, erase, restrict processing, object, data portability, and withdraw consent. To exercise rights contact info@insight-forge.co.uk You can complain to the ICO if unsatisfied.

8. Security

We use appropriate technical and organisational measures (encryption, access controls, staff training) to protect personal data.

9. Governing law

This Privacy Policy and any dispute or claim arising out of or in connection with it are governed by the laws of the United Kingdom. You hereby consent to the exclusive jurisdiction of the courts of the United Kingdom.

10. Changes to this policy

We will update this policy when our processing activities change. You may be asked to re‑consent if we add new non‑essential processing.